The dhruvts.com is owned and operated by Dhruv Compusoft Consultancy Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at 4, 80 Feet Ring Rd, Papajan Garden,Stage 2, KHB Colony, Basaveshwar Nagar, Bengaluru, Karnataka 560079 the operator of the website referred to as the “Platform”, is dedicated to safeguarding your privacy and the information you provide while using the platform. We greatly value the trust you have in us, and to maintain trust, we adhere to the highest security standards for securing transactions and protection your information (referred to as “Your Information”). Additionally, we may allow your group/affiliate entities to use our Platform to offer their products and services to you, subject to the applicable terms and conditions specified on the platform.

This Privacy Policy forms an integral part of the Terms of Use as stated on the Website. By incorporating this Privacy Policy, it becomes an essential component of the Terms of use. the terms “You”, “Your”, “User”, and “Subscriber” in this privacy Policy will have the same contextual meaning unless defined otherwise.

dhruvts.com recognize the significance of your trust in us, which is why we prioritize secure communication and customer information privacy. To understand our information gathering and dissemination practices, please read the following statement. Kindly note that this Privacy Policy is subject to change at any time without notice. To stay informed about any updates, we recommend reviewing this policy periodically.

This Privacy Policy is considered an electronic record under the information Technology Act, 2000, in accordance with the rules and regulations established therein. As an electronic record, it is generated by a computer system and does not necessitate any physical, electronic, or digital signature.

1. Information We Collect

We may collect personal information when you create an account, use our services, or interact with our platform. personal information refers to the data collected that can be used to uniquely identify or contact you. The scope of personal information, as mentioned in this privacy policy, shall include, but not be limited to:

• 1.1. Your name and address
• 1.2. Your email and contact/other contact information
• 1.3. Information regarding your transactions on the website/apps, (including transaction history)
• 1.4. IP address
• 1.5. Any other additional elements of “Sensitive Personal Date or information”, as denied in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data and Information) Rules, 2011, enacted under the Information Technology Act, 2000, identification code of your communication device, used to access the Website/App or interact with any Company entity.
• 1.6. Any other information provided during your registration process, if applicable, on the website.

2. Non-Personal Information

Non-Personal information refers to data that does not specifically identify an individual and cannot be used to contact, locate, or identify a person. This information may include but is not limited to:

• 2.1. Information related to the type of device you see to access the platform, such as device model, operating system, browser type, and screen resolution.
• 2.2. Data regarding your interactions with the platform, such as the pages visited, actions taken, and the duration and frequency of your visits.
• 2.3. Information collected through cookies, pixel tags, and other tracking technologies to enhance user experience, understand user preferences, and analyse website traffic.
• 2.4. Data that has been complied and grouped to provide general insights and trends without identifying any specific individual.
• 2.5. General data related to age, gender, geographic location, or other attributes that do not directly identify you.
• 2.6. Data that has been stripped of any personal identifiers, rendering it impossible to associate with a specific individual.

3. Purpose of Collection and Use of Your Information:

• 3.1. The date we gather on the platform will be utilized to operate and enhance the platform, ensures smooth experience, facilitates transactions between users, analyse user behaviour and preferences, and for other legitimate business purpose of platform.
• 3.2. dhruvts.com will never sell your data to third parties, we will only share your data to third parties if we have your consent and if it is required by law.
• 3.3. dhruvts.com requests that you refrain from providing any personal information, personal identifiable information, or sensitive personal information unless explicitly requested by dhruvts.com during the relevant process. dhruvts.com do not collect any personal information unless you provide it to us voluntarily.
• 3.4. dhruvts.com reserves the right, at its sole discretion, to delete or remove any information that you have provided or uploaded if dhruvts.com finds that such information violates the terms of this Privacy Policy. dhruvts.com will not be liable to you for any such deletion or removal.
• 3.5. dhruvts.com will comply with all applicable laws in relation to collection, use and disclosure, of personal information.
• 3.6. You agree that dhruvts.com may contact you and deliver information or targeted advertisements, administrative notices, and any other communication relevant to your use of the Platform.
• 3.6.1. This includes the communication that is sent to you even if you are registered on a Do not Disturb (DND) list.
• 3.6.2. dhruvts.com may use your personal information to contact you for a variety of reasons, such as
• 3.6.2.1. To provide you with information about our products and services
• 3.6.2.2. To send targeted advertisements
• 3.6.2.3. To send administrative notices
• 3.6.2.4. To contract with you with other information that is relevant to your use of the platform.
• 3.6.3. 3.6.3.You may opt out of receiving marketing communications from dhruvts.com at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.

4. Security Safeguards

4.1. The company’s Privacy Policy and the security controls and practices implemented to protect your personal information shall meet the requirements of section 43A of the Information Technology Act, 2000.

4.2. Section 43A of the Information Technology Act, 2000 requires organisations to implement reasonable security practices and procedures should be designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

4.3. dhruvts.com implement robust security precautions and measures to protect your date and ensure the confidentiality of your information in accordance with applicable laws. These safeguards are designed to prevent unauthorized access, misuse, alteration, or disclosure or your personal and non-personal data. Our security protocols are regularly updated and aligned with industry standards to provide a safe and secure environment for our users in compliance with applicable laws.

4.4. However, we cannot guarantee the absolute security of the information you to the company, and we are not liable for any unauthorized access, disclosure, alteration, or destruction of your information despite our security measures.

4.5. It is essential for you to take adequate physical, managerial, and technical safeguards on your end to maintain the integrity and security of your data, including personal information, while using the platform.

4.6. The company provides employees training on data security and security and privacy.

5. Your Consent and Changes to Privacy Policy

• 5.1. You have option to withdraw your consent to the collection and use of your personal data at any time. To do so, please contact us at [email]
• 5.2. Please note that if you withdraw your consent, certain services or features may no longer be available to you.
• 5.3. If you believe that there are any inaccuracies in your personal data, you can request to correct them, we will take necessary and reasonable steps to rectify any inaccuracies upon your request.
• 5.4. Under certain circumstances, you have the right to request to delete/erase of your personal data, particularly if it is no longer necessary for the purpose for which it is collected. dhruvts.com will comply with such requests unless there are legal or regulatory reasons that require us to retain your data.
• 5.5. In the event of any changes to our privacy policy, we will inform you accordingly, if you do not agree to the updated policy, you have the right to withdraw you consent and close your account.

6. Data Retention & Deletion

6.1. dhruvts.com will retain your information for the duration necessary to fulfil the purpose stated in this privacy policy or as required by applicable laws. Your information will only be used in accordance with the privacy policy.

6.2. In certain circumstances, dhruvts.com may retain your information to prevent fraud or abuse, to exercise our legal rights, defend against legal claims, or as required by law. Once the retention period of your personal information expires, dhruvts.com will actively delete or destroy such personal information from dhruvts.com systems.

6.3. The duration for which dhruvts.com will retain your personal information will be determined based on the specific purpose for its collection. In certain cases, dhruvts.com may need to retain your personal information for an extended period to prevent fraud or abuse.

6.4. dhruvts.com may retain your personal information to defend against legal claims. This may include retaining your personal information for a period of time after a legal claim has been filed against dhruvts.com.

6.5. dhruvts.com may be required to retain your personal information by law. This may include retaining your personal information for a period of time after you have requested its deletion.

6.6. dhruvts.com may retain your personal information in anonymized from for analytical and research purpose. This means that dhruvts.com will remove any information that could be used to identify you from your personal information.

7. Links to Other Websites

dhruvts.com may contain links to other websites. These websites are not operated by dhruvts.com and dhruvts.com not responsible for the privacy practices of these websites. When you clink on a link to another website, you, will be leaving dhruvts.com website and your browsing activity will be subject to the privacy policy of the other website.

8. Post

8.1. Post Refer to any content that you share or upload on the publicly viewable section of the platform, including feedback, reviews, testimonials, and other materials.

8.2. Any posts shared on the publicly viewable part of the Platform will be accessible to other users. This means that anyone with Platform access can view your posts.

8.3. Your posts must adhere to the conditions outlined in the terms of services for using the Platform. This entails refraining from posting illegal, offensive, or harmful content.

8.4. The dhruvts.com retains the right to remove or delete any posts that, in its judgment, violate the terms of service. This includes the removal of posts deemed spam, abusive, or illegal.

8.5. The dhruvts.com holds the right to use, reproduce, and share your posts for various purposes, including promotion, marketing and creating materials.

8.6. It is crucial to consider the public nature of posts before sharing them on the Platform. If privacy concerns arise, refrain from sharing such posts on the publicly viewable section.

9. To Improve The Service

9.1. dhruvts.com may share your information with third parties, including our group/affiliate entities, service providers, and business partners, to provide you with the requested services and improve your overall experience on the Platform. These third parties are bound by confidentiality obligations and are not allowed to use your information for any other purposes.

9.2. Access to your personal information will be provided to some of our employees strictly on a need-to-know basis to ensure the property functioning of the Platform and to provide you with the requested services.

9.3. dhruvts.com employees with access to your personal information are bound by confidentiality agreements and are trained in handling data in a secure and confidential manner. dhruvts.com will take every precaution to protect your personal information and limit its access to authorized personnel only.

9.4. dhruvts.com may share your information in compliance with legal requirements, court orders, or to protect our rights, safety, or the other rights and safety of others. Additionally in the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or new owners.

9.5. dhruvts.com will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. However, aggregated, and anonymized data may be shared with third parties for analytical and research purposes.

9.6. While dhruvts.com takes necessary precautions to safeguard your information, we cannot guarantee the security of information shared over the internet or through electronic means. There is always a risk that your personal information could be intercepted or compromised, and you acknowledge this risk when using the platform.

9.7. While the company has implemented measures to secure the personal information collected, it is important to acknowledge that the open nature of the internet exposes such information to potential access by unauthorized entities, software, or codes (referred to as “Hackers”). The dhruvts.com disclaims all liability for any unauthorized access to information by Hackers.

10. Changes to This Policy

10.1. The dhruvts.com reserved the right to amend this Privacy Policy for time to time, as required or in pursuance to changes in relevant laws.

10.2. If dhruvts.com decide to make any changes to this privacy policy, dhruvts.com will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. However, any substantial change to this Privacy Policy will be communicated to you through our website or through email as provided on the website.

11. Grievances

if you have any grievances about our Privacy policy, you may be contacted from Mon to Sat (10:00 AM to 06:00 PM) at the following:

Name: Help Desk
Email: info@dhruvts.com
Hours: Mon–Sat (10:00 AM – 06:00 PM)

The company is committed to protecting your personal information. The security control and practices described above are designed to meet the requirements of Information Technology Act, 2000 and other applicable laws and regulations.